Reviews

Here are a selection of our plumbing and heating reviews from clients in Mitcham, Sutton, Croydon, Epsom & local areas. Should you have any questions, please call and we will be happy to help.


“Keith was absolutely fantastic. Called him in the morning and he came in the afternoon of the same day. I thought it was just a minor leak but Keith went the extra mile and checked out whether there were any blockage issues. Turned out that the leak was because there a blockage in the outside sewage drain of the house! Any other plumber would have walked away from it but Keith worked really hard to find the real source of the problem, best plumber ever, professional and friendly. Pointed me to the right people to get drain jetting too!”

Customer in Mitcham
Plumber Mitcham


"Very great, he sourced rare parts (old system) for the good price, mindful of not charging above the quoted price. A big job but finished quickly (considering it was one man). Washed down the area and hoovered up debris from the packaging. Exceptionally honest and polite. Keith is now my go to guy for plumbing.”

Customer in Southampton
Plumbing


"Keith did an excellent job and went the extra mile to look after us, such as buying us an electric heater when it became apparent we would be without heating for a day. Cannot recommend highly enough.”

Customer in London
Heating Services London


"Very efficient, reliable, responsible engineer. Punctual and I love the fact that you can book for a specific time unlike some other engineers where you can only choose AM or PM ended up staying home all morning or afternoon waiting at home. Keith is helpful and knowledgeable. He does the work nicely and thoroughly as I have seen many other engineers who took only 15 mins to do both service and checks which I don't think they were properly done. Highly recommend!”

Customer in Mitcham
Boiler Service and Gas Safety Check


"This man is an absolute star! Our boiler was leaking on the coldest day of the year and even though he was solidly booked for the day he called me back and talked me through fixing the problem. It would have cost me much more to get a fixed price repair from the people who serviced our boiler (if they hadn't shut off their help line). Please use Heat and Flow! This man is a true gent!”

Customer in London
Boiler Repairs


“We called Keith with a leaking boiler over the weekend. He very kindly came over straight away and was able to fix our boiler within 15 minutes. He provided a friendly and informative service. I have no hesitation in recommending him and will definitely contact him again for future works we have planned.”

Customer in Mitcham
Boiler Repairs


"Emergency call out p.M. Very quick and professional response. Could not have asked for better service. Will recommend to anyone."

Customer in Carshalton
Emergency Radiator Repairs


"Keith did a gas safety check for us - he was very friendly, efficient and professional. He noticed a faulty tap on the sink while checking the boiler in the bathroom - with no questions asked and having the right tools with him, he just repaired that tap for no extra charge. I wish more traders had the same attitude. Thank you :)”

Customer in London
Gas Safe Engineers


"Keith was extremely helpful. We called him on Thursday and he came over to give a quote and started work the next day. On top of the job that was quoted he helped do some other odd jobs around the house, such as removing some old flooring in difficult places without any extra charge. He also gave a lot of advice about how we could tackle other jobs that needed to be done around the flat. Highly recommended."

Customer in Croydon
Gas Fire Removal


"Keith was very professional from his initial visit to survey the work up until completion. He carried out the work on a day that suited me that was over the weekend. He was very thorough, worked cleanly and was friendly to talk to. He kept me informed of each part of the work and what he was doing. I would not hesitate to recommend him to friends and family.”

Customer in Mitcham
Boiler Servicing


"I chose to contact Keith based on his existing feedback and it's all deserved. He really went the extra mile from the beginning, taking time during the weekend to come and inspect what had to be done, and provided a very good service throughout the process. I'll be happy to contact Keith again if the need arises, and recommend him.”

Customer in London
Boiler Installation


"We were very pleased with Keith's high standard of work. The job was completed in a highly competent and tidy manner. Keith was extremely courteous and charged as quoted. It was a pleasure to have him in the house and have this job completed so swiftly and professionally."

Customer in Epsom
Plumbing Services


"Have used Keith before and had no worries about using him again. Good communication before the job, did a thorough check of the water systems in my home and gave a written report of the work done. Wouldn't hesitate to use again."

Customer in Croydon
Plumbing Leaks


"Keith has done several jobs in my flat, ranging from supplying and fitting a new boiler to emergency repair of a leaking pipe to giving expert opinion on the impact that building work next door would have on my boiler flue and other outlets. Keith always returns phone calls, keeps me up to date on progress, turns up when agreed (or alerts me well beforehand if a change of time is necessary). Highly recommend.”

Customer in Mitcham
Boiler Installation & Emergency Plumbing Services


"Excellent workmanship! Friendly, honest and courteous! Keith did a good job, would definitely recommend him and wouldn't hesitate to use again.”

Customer in Mitcham
Power Flushing Services


"Keith did a great job, would without doubt use him again. Went over and above with his work with a very high standard, I would highly recommend him.”

Customer in Mitcham
Power Flushing Services